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Please arrive 10-15 minutes early for your appointment, we are normally booked back to back and cannot guarantee that we will be able to take late arrivals. Clients that arrive too late to be seen for their appointments will be marked as late cancels/no shows. Like most spas, our estheticians get paid a straight commission, so when clients no-show/late cancel they make $0. Late cancels/late reschedules/no shows (within 24 hours of appointment) will be charged 50% of their service price which goes directly to their esthetician.
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